Health Profilers.
Improving engagement for health and wellness software applications that identify at-risk populations.
ABOUT THE PROJECT
Objective
Medicom Health's Health Profilers are health and wellness software applications that identify at-risk populations through a series of evidence-based questions. Users receive a detailed report with a breakdown of their risk results, which they can share with health care providers.
Challenge
It is no secret that web users have chosen mobile as their primary screen in the last several years. Medicom Health was no exception, and rapid changes in user behavior had our users seeking small-screen Profilers in an increasingly mobile-friendly world.
My Role
As the UX/UI intern, I was involved in all phases of the project, from mapping out the problem to delivering final designs. I worked with the product architect/ UX + UI designer, information architect, copywriter, product manager/CTO, and engineering partners.
Tools
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Axure
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Illustrator & Photoshop
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Jira
DESIGN PROCESS
DESIGN THINKING
Our process was shaped by the principles of design thinking methodology. Following each step of the design process ensured that we kept a human-centered approach.
Empathize
Personas
User Stories
Usability
Accessibility
Define
Identify Needs
Prioritize Needs
Analytics Analysis
Define Success
Ideate
Task Flows
Lo-Fi Sketches
Wireframes
UI Concepts
Prototype
Hi-Fi Mockups
Clickable Prototype
Review Metadata
Prepare for Screens
Validate
Test Prototype
QA Review
Iterate
Annotate
01 EMPATHIZING WITH USERS
02 DEFINITION PHASE
03 DESIGN EXPLORATION
SOLUTIONING
It was time to create V3 Health Profilers. The progress on V3 of the Health Profilers began in November 2016 and continues today. Clients and users were in need of a mobile design, clear understandable copy that was less clinical, ADA compliant view, more customization on the client-side, instant personalized advice about current health concerns, and an application that was more fun to use.